There are a number of options all included as part of your monthly fee. If there is something that you particularly need help with we will be their for you.

We provide for you both: Check in sessions - including wellbeing check ins

• Performance management reviews
• Role assessments
• Acknowledgement/Bonus reviews
• Engagement programs
• Training sessions

https://alchemyoutsourcing.com/onboarding/

Thank you for asking this question, we need more people who are interested in the wellbeing of others!  To answer this question we recommend that you have regular meetings whether they be over the phone or online with your VA and with our team.  Being able to say hello, how are you today and what do you need from me today is one of the best ways to ensure both professional and personal wellbeing.  At AO we have a number of engagement programs for our VA’s so we are also connected.

What can’t they do?  Like any person VA’s have different skills, some like to talk to your customers, others like to work on techy things, there is so much they can do for you to give you an idea check out our ebook “50 Tasks You Can Delegate to a VA”. 

Qualifications depend on the role you are needing filled for example customer service VA’s have skills, experience and expertise rather than a qualification whereas a technical VA may have a qualification in computer science.  It varies depending on the task.  VA’s are just like anyone you would hire; they have qualifications, skills and experience. What we also provide is values and culture alignment along with skills and experience matching.

The short answer is yes - there are many situations where a VA delivering within Marketing, Website Development, Human Resource, or Administrative requires specific industry knowledge. We will work with you to ensure you have the right person for your needs.

1. Following your Discovery Call, a proposal with all pricing and terms of business is sent to you, you review, sign and send back to us.
2. You meet with our team to confirm the role, sign off on the position description, which enables us to begin our recruitment process.
3. We complete the recruitment, application, interview and checks processes. 
4. We present you with three candidates and an overview of why we believe these individuals are the right fit for you and the role.
5. You interview each candidate with the support of AO. then choose the person that you feel best suits you.  Congratulations you have chosen your new VA. We confirm starting dates with you and your new VA 
6. We look after the paperwork and support you on the first day of onboarding.

AO has one cost - a monthly fee that covers everything you need to manage your VA. This cost will be based on the type of role being filled ie: technical, expert or general either a part time or full time placement. 

Alchemy Outsourcing’s values team, we don’t provide short term project based contracts as such we will want to ensure you are looking for someone to join your company as a team member. 

As your VA is virtual there are so many ways to communicate these days.  The key is to be clear on how, when and making sure it’s quality time together.  Like any employee or contractor, give your VA the tools, resources and empowerment to succeed in their role. We also provide performance management for you and your VA and will support you both through the first critual three months of getting to know each other

https://alchemyoutsourcing.com/onboarding/

Alchemy Outsourcing guarantees that we will match you with the right VA. As with anything, sometimes it just doesn’t work out (this is rare). We are all human so it’s ok, we work through the why and organize a replacement that you're happy with.